A new Application Programming Interface (API) Key allows external systems to securely connect to and interact with RiConnect Inc.’s platform programmatically, without needing to go through the user interface. It is a central component of the company’s cloud-based Software as a Service (SaaS) offering.
Each API Key is unique to a specific integration, typically issued per user, system, or organisation, depending on the use case. This ensures that only authorised users or systems can access the API, with each key being traceable and individually manageable for security purposes. Administrators can create, revoke, or refresh API Keys to ensure ongoing security. Each key is logged for audit purposes, providing traceability for integration activities.
RiConnect is committed to simplifying and digitalising processes. It is renowned for improving compliance and traceability for equipment management, with ongoing digitalisation being a key priority. A typical user of RiConnect services — and the API Key — is likely to be an organisation that operates in a demanding sector or large-scale enterprise.
Within these entities, the user is likely to fall into one of two categories:
- IT teams or developers who want to integrate RiConnect data with other business systems or tools.
- Users conducting training or testing with RiConnect via the API — for example, in sandbox environments or during onboarding exercises.
Secure access
Rob Whitehurst-Maiden, sales manager at RiConnect, said: “The API Key is designed to provide secure access for integrating RiConnect with third-party systems, applications, or internal tools, enhancing authentication and security. Each API Key is uniquely generated to ensure secure and controlled access. It must be included in the request header for authentication, reducing the risk of unauthorised access. The key enables automated data exchange, streamlining processes, including equipment status updates; compliance and inspection data synchronisation; and integration with internal dashboards, ERP [enterprise resource planning] systems, or third-party tools.”
Importantly, the API Key supports RESTful APIs, enabling seamless real-time data updates and custom automation. As Whitehurst-Maiden explained, RESTful APIs, often referred to as representational state transfer, are a standard type of web API that work over hypertext transfer protocol (HTTP). They’re widely used because they’re simple, stateless, and easy to apply across systems. For example, a RESTful API allows an external system to ‘ask’ RiConnect, ‘What’s the current status of this equipment?’, or ‘Please create a new inspection order’ — all programmatically.
The API Key integrates seamlessly with RiConnect’s Compliance Management System, upheld by the cornerstones of Compliance, Traceability, Status, and Net Zero. CTSN, as it is better known, has been embraced in all corners of the world, supported by RiConnect’s subsidiaries in the UK and US; and partners located in the Middle East, Hong Kong, Iceland, Malaysia, Singapore, and Taiwan.
For more information on RiConnect, visit https://www.riconnect.tech
